Retail Assistant Manager:
Operations and Merchandising

This position is a very important tactical role that supervises the day to day operations of the sales floor including staff scheduling, staff training, customer service, cash handling, and opening/closing procedures.

Basic Function and Responsibilities including but not limited to:

• Maintains store's physical condition and appearance
• Ensures the security of personnel, assets and inventory
• Plan, schedule and maintain weekly and monthly staffing schedules
• Supervise and train store sales specialists.  Train staff on procedures, loss prevention, and POS
• Oversee all retail floor operations including floor staff coverage, shelf stocking, cash handling, and opening/closing procedures
• Diplomatically manages customer's needs and complaints in a timely manner
• With Retail General Manager and Buyer, coordinate daily, weekly, and monthly operational priorities and goals
• Assist Retail General Manager and Buyer in development and planning of promotions and in-store events such as product demonstrations, book signings, birthday parties, and author signings/readings
• Oversee fulfillment of special merchandising programs such as birthday party bag orders
• Responsible for ordering and maintaining inventory of all office and store support materials including packaging, pricing labels, ticketing, etc.
• Models and reinforces Show Quality Standards
• With Retail General Manager and Buyer, plans and implements seasonal merchandising themes
• Supervise and implement product merchandising, display merchandising and daily maintenance and cleaning
• Accurately perform physical inventory counts

Qualifications:

• Minimum 4 years experience in retail store management and staff supervision
• Passion for working with all ages in a retail setting
• Sales ability
• Ability to work a flexible schedule including weekends and holidays
• Superior math skills
• Ability to master computer POS system
• Ability to lift up to 40 pounds
• Be able to stay on feet for complete shift
• Ability to bend and squat
• Effective written and verbal communication skills

Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107
fax: (817) 255-9354