Membership Sales Associates

Basic Function and Responsibilities including but not limited to:

• Primary duty is promoting and selling memberships using a variety of techniques
  
• Actively approaching, greeting and advising Museum visitors in an effort to increase membership sales in a friendly and helpful manner.
  
• Answering membership questions and providing information about the Museum
  
• Check in current members, renew prior members and provide general member services as needed.
  
• Process all memberships sold onsite in Patrons Edge
  
• Maintain organization of membership materials and report when inventory is running low.
  
• Communicate with the Membership Manager and Membership Coordinator to keep updated on all membership policies and procedures
  
• Assist Visitor Services staff as needed.

Qualifications:

• Proven sales abilities and history of providing excellent customer service
  
• Computer skills required
  
• Friendly, outgoing; positive attitude and high-energy
  
• Listen and communicate effectively with co-workers, volunteers, supervisors, other museum staff and the public.
  
• Be polite and helpful to visitors for extended periods of time.
  
• Able to work effectively in a team; punctual and reliable.
  
• Proficient in English; bilingual skills an asset.
  
• Able to work in a chaotic environment and be flexible under a variety of circumstances; diplomatic and decisive.
  
• Some College preferred

Part-time, 20 hours a week, (sometimes more) must be available on weekends; shifts will be available from 9:30 am to 5:30 pm,

Pay is hourly plus commission. Hours may be increased or reduced based on Museum attendance. Team members must be available to work the week of Thanksgiving and the week of Christmas.

Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107
fax: (817) 255-9354