Job Summary:

To create a first impression of welcome and warmth to all of Fort Worth Museum of Science and History’s Guests. Set the mood and tone for each Guest’s experience at the Museum by providing encouragement to explore the Exhibit Galleries and to encourage Guests to become Members. The goal of a Guest Experience Host is to welcome guests to the museum. They greet and help orient a variety of different guests. A host’s responsibilities include ensuring our guests have accurate information and direction when starting their day with us. This host is cross-trained to work in multiple frontline guest service areas including admission service desk and museum exhibits.

Basic Function and Responsibilities including but not limited to:

• Help Guests optimize their visit by explaining program details and selling admission tickets.
• Perform the daily check-in of all reserved groups, including disbursing tickets, exhibit passes, and maps
• Assist Guest Services in providing change and various reimbursements to Guests as needed
• Be fiscally accurate by balancing your cash drawer and verifying Memberships sold at the end of each shift
• Proactively communicating with guests who need assistance, including guests who are lost, ill, or injured
• Provide information to guests regarding parking, programs, directions, pricing, hours, food service options, membership, film, and exhibit information
• Be able to communicate with our guests about daily activities and special events.
• Manage and reconcile a cash drawer including all payment type receipts in a fast-paced environment
• Distribute and reconcile parking passes and tickets to daily museum guests and members
• Effectively manage and inventory parking vouchers and validation information
• Assist in any emergency situations, medical situations, and technical situations
• Make sure all front-line areas meet standards including exterior spaces such as green spaces and parking areas
• Greet and organize our field trip groups
• Be familiar with pricing information for the museum
• Be familiar with information regarding all museum amenities

 Qualifications:

• Must be 16 years of age and older
• Must treat guests in a friendly, professional, and inviting manner
• Proactively seek out information about the Museum
• Be able to exercise active listening skills and positive body language through smiling, sustaining eye contact and keeping good posture.
• Must be able to effectively and politely interact with all Museum guests in a busy, fast paced environment
• Ability to work a flexible schedule including weekends and holidays
• Multi-tasking quickly and efficiently
• Be able to climb stairs
• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods of time
• Be able to work in an indoor/outdoor setting for a prolonged period of time

To apply for this position, please fill out the online form here.

Job Summary:

To support the museum’s core ideology and focus on the guest experience by giving our members and guests the highest level of service. This individual will support the Guest Service Management Team in supervising, cross training, and orientation of guest services center front line staff.  The Team Lead will help Guest Experience staff set the tone for a positive experience for our guests.  The Team Lead will provide quality, timely and accurate support of all cash systems in support of the ticket office as needed. 

Basic Function and Responsibilities including but not limited to:

• Support the Guest Service Management Team in supervising and leading of all Fort Worth Museum of Science and History Guest Experience team members
• Proficient in communicating ideas and new materials to large part-time team
• Support the Guest Service Management Team with all cash transactions such as deposits, reports, balancing of safe and any other areas assigned in Ticket Office
• Work as Ticket Office cashier and Guest Experience host as needed
• Support the Guest Service Management Team in supervising School groups
• Assists the Guest Service Management Team in the continual improvement of Guest Services Operating Procedures

Qualifications:

• Supervisory experience preferred
• Customer service experience preferred
• Point of Sale system experience preferred
• Able to work flexible hours, including weekends and holidays
• Be able to climb stairs
• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods of time
• Be able to work in an indoor/outdoor setting for a prolonged period of time

To apply for this position, please fill out the online form here.

Job Summary:

To support the museum’s core ideology and focus on the guest experience by giving guests the highest level of guest service. This individual will provide quality, timely and accurate support of all guest services operations including Ticket Office and Exhibit Galleries. They will help the Guest Services staff set the tone for a positive experience for our guests, as well as, team members that report directly to this position. 

Basic Function and Responsibilities including but not limited to:

• Support Guest Services Manager in supervision and leadership of all Fort Worth Museum of Science and History Guest Services team members.
• Must be able to perform all Ticket Office responsibilities and cash transactions such as deposits, reports, balancing of safe and any other areas assigned in Ticket Office
• Support the Guest Service Management Team in supervising School groups
• Keep track of ticketing inventory, as well as admission and parking passes
• Be informed and able to communicate to staff of all types of coupons and vouchers
• Must be able to perform and train all functions of Cashier, Usher, and Gallery Host
• Work as a Guest Experience Host including the positions of Cashier, Omni Theater Usher, and Gallery Host as needed
• Assists Guest Services Manager, Operations Manager, and SVP in the continual improvement of Guest Services Operating Procedures

Qualifications

• Supervisory experience needed
• Customer service experience
• Some college preferred
• Point of Sale system experience
• Cash Handling experience
• Be able to climb stairs
• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods of time
• Be able to work in an indoor/outdoor setting for a prolonged period of time

To apply for this position, please fill out the online form here.

To apply for this position, please fill out the online form here.

Museum School Mission Statement: The purpose of Museum School is to offer children a unique opportunity for learning in a creative, informal environment, using age-appropriate interpretation and hands-on interaction and opportunities. 

The Education Department is seeking a qualified, enthusiastic Museum School Teacher for its Preschool program. Museum School Teachers are responsible for the implementation of   age-appropriate activities that support specific class subjects in the natural and physical sciences, history and art, taught in a way that reflects the core ideology and values of the Fort Worth Science and History Museum. The ideal candidate has a Bachelor or Master Degree in Early Childhood or Elementary Education and a passion for providing extraordinary learning experiences for children.  

Museum School Preschool teaching schedules vary. The Museum Preschool operates Tuesday through Friday from 8:15am until 3:30pm, August 2021 through May 2022. There is an additional requirement of at least two weeks of teaching Preschool Summer 2022 Classes. The position of Museum School Teacher falls under the direction and supervision of the Museum Preschool Director. 

Qualifications: 

• Bachelor or Master Degree in Early Childhood or Elementary Education 
• Teaching experience required 
• ESL certification preferred 
• Respect for all children and their learning abilities or differences  
• Ability to work effectively with others 
• Maintain CPR, First Aid, and Tarrant County Child Care certification. 

 Responsibilities and Duties: 

• Articulate the Museum School’s mission to the community. 
• Enjoy working with young children and relate to children with courtesy, respect, acceptance and patience. 
• Foster developmentally-appropriate independence in children through planned, flexible activities while maintaining a cooperative atmosphere. 
• Develop an understanding of the Museum School curriculum topics in order to effectively teach lessons and activities to young learners. 
• Plan, prepare and organize age-appropriate activities and projects with a team of teachers. 
• Collaborate and teach with a co-lead teacher in the classroom. 
• Ability and willingness to initiate, collaborate, and assist with tasks, including preparing the classroom for the next topic each week, assisting with supply ordering, parent communication and other classroom management tasks, as required. 
• Implement effective classroom guidance and discipline strategies and guidelines that reflect the core ideology and values of the Fort Worth Museum of Science and History Museum School. 
• Maintain a safe, attractive, organized environment. 
• Communicate effectively with children, parents and fellow staff members. 
• Treat each child and their family with respect and dignity, while recognizing and respecting the uniqueness and potential of all children, their families, and their cultures. 
• Demonstrate behavior that is professional, ethical, honest and responsible. 
• Exhibit competency, good judgment, and self-control in the presence of children. 
• Implement procedures and protocols related to the health and safety of all students and employees to ensure the safety of children and staff including, but not limited to, COVID-19 health standards. 

Museum School employees are carefully selected for their experience, training, maturity, work ethic, and personality. Timely organization, preparation, and effective classroom management skills are required.

To apply for this position, please fill out the online form here.

The Education Department is seeking a qualified, enthusiastic facilitator for the 2021-2022 fall/spring school-year.  This program will work with the possible ages of three through seven year old children throughout the school year.  The Education Department’s inquiry-based discovery approach offers children a unique opportunity for learning in a creative, informal environment, using age-appropriate interpretation and hands-on interaction and opportunities.  The interdisciplinary curriculum combines science and history with creative activities.  The ideal facilitator is passionate about instilling a respect and appreciation for nature in children.  This position is within the Museum’s Education Department and reports to the Executive Director of Education. 

Basic Functions and Responsibilities (including but not limited to): 

• Participate in planning and preparing projects 
• Implement effective classroom management 
• Facilitate lessons and activities 
• Participate in the planning of developmentally appropriate activities 
• Classroom discipline 
• Communicate with parents, school staff and museum staff 

Qualifications 

• Early Childhood Experience 
• Bilingual preferred 
• Excellent people skills, maintaining a professional attitude toward all staff, parents and children 
• Respect for all children and their learning abilities and difference 
• Good organizational skills 
• Reliable and flexible 

 To apply for this position, please fill out the online form here.

The Outreach Educator’s role is to support the implementation of Education programs both onsite at the Fort Worth Museum of Science and History and at various sites throughout the Dallas/Fort Worth area. Current Outreach Education programs include, but are not limited to, the Discovery Lab on Wheels Outreach Program, Homeschool Family Science Club, Preschool Family STEAM Club, Virtual Field Trips, and special events. Duties will include learning program content, organizing program materials, delivering instruction both in-person and virtually, and being an ambassador of the Museum. This person must have excellent organizational skills, strong interpersonal skills, superior communication skills, able to work well with children and adults, deliver programs in informal education settings, and be an effective problem solver. This person must work well in a team atmosphere.

Basic Functions and Responsibilities (including but not limited to): 

• Deliver programs to varied audiences in a variety of settings, including virtually
• Facilitate all aspects of virtual programming
• Set up, clean up and organize materials and resources needed for programming
• Inventory materials and report replenishment needs
• Load and unload materials at Museum and offsite locations
• Drive to various programming locations in the Dallas Fort Worth area
• Complete post-program reports

Qualifications 

• Bilingual preferred 
• Excellent people skills, maintaining a professional attitude toward all program participants 
• Reliable and flexible 

 To apply for this position, please fill out the online form here.

Primary Functions and Responsibilities: 

The Bilingual Program Educator’s role is to create a robust bilingual program at the Fort Worth Museum of Science and History.  The primary focus of this position will be to create a weekly family program that will be delivered in Spanish.  Additionally, this staff member will work to infuse bilingual activities and programs into the Museum’s festivals, studios, and Family Museum Night program.  They will also assist education staff in creating Spanish signs and flyers as needed. 

Duties include but are not limited to: 

• Attending staff meetings and trainings 
• Create and facilitate a weekly Spanish family program 
• Manage and organize materials and resources needed for programming 
• Create and facilitate bilingual activities for Museum festivals 
• Create and facilitate bilingual activities for Family Museum Nights 
• Attending professional development opportunities 
• Identify additional programing opportunities 
• Assist with reporting and evaluation where appropriate 
• Assist with signage and flyers as needed 
• Refinement of museum programming 
• Complete programming reports 
• Other duties as assigned 

Qualifications: 

• Teaching experience preferred 
• ESL certification  
• Friendly, out-going personality with a high energy level 
• Respect for all children and their learning abilities or differences 
• Ability to work effectively with others 

 To apply for this position, please fill out the online form here.

Development Officer 

This position plans and participates in the development and implementation of ongoing fund-raising strategies designed to raise contributed income for annual operations and campaign funding for the institution. The position is responsible for securing gifts from individuals and foundations.  This position works closely with colleagues in the Development Department responsible for corporate giving and the administrative functions of fundraising, as well as with the Museum’s senior team and program staff. 

Job duties include: 

• Developing pipelines of top businesses and individual donors to ensure revenue generation through sponsorship. 
• Conducting sales calls to generate new business and manage existing corporate sponsors and individual donors.
• Developing and monitoring an annual working plan with dollar recruitment goals, budget and timelines for the events. Develop contingency plans as needed to successfully meet fundraising goals.
• In collaboration with development staff, Museum donor and special events designed to cultivate and steward donors as well as its annual large fundraiser which include attendees from his/her assigned portfolio and other Museum guests, donors or prospects.
• Expanding our reach into the philanthropic community of individuals to raise funds and awareness.
• Take responsibility for other development-related projects as assigned by position’s supervisor 

Required Skills: 

• Bachelor’s degree from an accredited university preferred. College coursework combined with related experience may be substituted for a degree.
• Must have at least 2 years of experience in fundraising, outside sales or in a non-profit organization in a similar capacity. This experience may also count towards satisfying this position’s educational requirement.
• Ability to accomplish results through strong volunteer recruitment and management, proven track record in meeting sales/fundraising goals.
• Organization, communication, negotiation, and interpersonal skills are a must.
• Understanding of the Fort Worth social and philanthropic communities helpful
• Demonstrated skills in written and oral communication.
• A positive, achievement-oriented attitude and proactive work ethic
• Ability to work outside standard hours as needed including occasional evenings and weekends.
• Candidates must be results driven with the ability to multi-task and must also be willing and able to travel (no overnight) within Fort Worth up to 75% once restrictions are lifted.
• Must have the ability to lift at least 20 lbs. from the ground to waist level with or without reasonable accommodation.
• Must have at least basic knowledge and skill with Microsoft Office used for word processing, email, presentations, and spreadsheets.

 To apply for this position, please fill out the online form here.