Guest Services

Job Summary: Guest Service staff at the Fort Worth Museum of Science and History create a welcoming and warm first impression for all visitors. Guest Services are crucial in ensuring the smooth operation of the Museum and the grand opening of the Jane & John Justin Foundation Omni Theater. They create an exceptional experience for visitors by answering any questions or concerns and providing information about any film featured at the Omni Theater or traveling and permanent Museum exhibits.

Museum Floor Staff:

• Rotate into the galleries and exhibits during shifts, ensuring that the assigned gallery is being properly maintained as needed.
• Provide visitors with assistance and information about any events or programs, as well as answer any questions visitors may have.
• Greet and guide field trip groups

Theater Ushers:

• Provide information on pricing, film showtimes, and any special events or Museum questions.
• Greet and organize our field trip groups at the Omni Theater
• Assist visitors in seating arrangements, ensuring they are comfortable.
• Monitor theater audiences, minimizing any disruptions for visitors.
• Assist with cleaning the Omni Theater in between showtimes

Concessions and Cashiers:

• Provide information on pricing, film showtimes, and any special events or Museum questions.
• Operate cash registers and process transactions accurately and efficiently.
• Stock and maintain the concession area, ensuring it is well-organized and clean.
• Help with preparing and handling snacks and drinks while following safety guidelines.
• Consistently wipe down and sanitize high-contact areas and stocking as needed.

Qualifications:

• Must be 18 years of age and older
• Ability to work in a fast-paced environment
• Multi-tasking and verbal communication skills.
• Bilingual, Spanish, a plus.
• Ability to work a flexible schedule, including evenings, weekends, and holidays

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Be able to climb stairs
• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods
• Be able to work in an indoor/outdoor setting for a prolonged time

Salary: $15 an hour.

To apply for this position, please fill out the online form here.

Job Summary:

An exciting opportunity to work in the dynamic and fast-paced world of immersive entertainment. Our massive COSM Technologies Omni LED Video Dome is one of the first in the country and will be the home to stunning documentaries, live shows & presentations, and more. Join the Omni Dome team as a technician and operate our brand new, groundbreaking immersive display technology, creating incredible experiences for our guests.

Key Responsibilities:

• Maintain dome presentation systems and ensure they are always ready and in good working condition.
• Monitor event schedules and manage live event sequences and transitions.
• Track live content and adjust activities as per established guidelines.
• Collaborate with the operations team on program transitions.
• Conduct essential systems maintenance, including, but not limited to, logging issues, and replacing LED modules.
• Support special events by programming lighting/sound cues, setting up, and tearing down as needed.

Experience:

• High proficiency in working with Windows OS and Windows PC technology
• Excellent communication and problem-solving skills
• Must be enthusiastic, self-motivated, and organized

Qualifications:

• 18 years of age or older
• Proficient in Windows OS and Windows PC technology
• Excellent communication and problem-solving skills
• Must be enthusiastic, self-motivated, eager to learn, and organized
• Willingness to work flexible hours, including weekends, evenings and holidays

Preferred but not required:

• Theatrical or other live performance experience
• Experience in Audio, Lighting, and/or Broadcast
• Video editing/NLE experience

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Be able to lift a minimum of 60 pounds.
• Be able to stand and/or walk for prolonged periods.
• Be able to work in an environment with moderate to loud noise.
• Be able to work in an environment with low light.   

Pay Range: $17-$19 an hour

To apply for this position, please fill out the online form here.

Basic Function and Responsibilities including but not limited to:

• Conduct scheduled and random checks of the Museum's public and non-public areas, during operating and non-operating hours and ensure the safety of guests and staff
• Conduct end-of-day safety and security checks of the Museum facilities
• Monitor fire systems, respond to and investigate alarms, and implement emergency procedures, up to and including evacuation, when appropriate
• Monitor security systems, arm/disarm systems, respond to and investigate alarms
• Provide first-aid in the event of injury to guests or staff, and generate written reports
• Handle lost and found items and inquiries according to Museum policy
• Perform office-related duties including operating computers, portable radios, CCTV, and related equipment
• Perform other related duties as assigned by the Security Director and Museum Management

Qualifications:

• Experience as a security officer/guard, loss prevention specialist, police officer, or military police, or equivalent combination of training and related experience is preferred but not required.
• Good communication (written and verbal) and interpersonal skills
• Basic knowledge and experience with the Microsoft Suite of programs including Word and Excel

Physical demands: Ability to stand/sit/walk for extended periods; ability to lift/exert up to 50 lbs. Environmental conditions: Inside, but subject to ventilation systems throughout the buildings; possible exposure to unpleasant or inclement weather conditions when conducting outside checks and/or traveling to and from parking areas.

Pay: $18 an hour

To apply for this position, please fill out the online form here.

Science Lab Facilitator: 

The Education Department is seeking a qualified, enthusiastic Science Lab Facilitator.  This position will support the FWMSH Education Outreach Department and FWMSH Field Trips Add-ons with targeted assignments designated by FWMSH Outreach.   

Job Summary: 

The Science Lab Facilitator’s role is to provide inquiry-based, hands-on activities to inspire interactive learning and discovery with the Field Trip Add-on classroom.  Duties will include learning program content, collaborating with FWMSH Education staff, delivering quality instruction, and being an ambassador of the Museum.  This person must have strengths in organizational and communication skills, and delivery of age-appropriate interactive lessons in informal education settings. This person must work well in a team atmosphere. 

Basic Function and Responsibilities: 

• Reliably deliver programs to varied assigned audiences.
• Participate in Field Trip Add-on setup and change-over back to FWMSH's desired setting.
• Gather and maintain program curriculum and materials as needed to effectively implement lessons.
• Facilitate participant’s interaction with engaging lessons and program fidelity.
• Display professionalism in the Museum and the Field Trip Add-on classroom setting with children and adult guests, and FWMSH personnel.
• Conduct activities assigned by the FWMSH Outreach.

Qualifications: 

• Experience in educational lesson implementation with a variety of age-groups
• Possess respect for all children celebrating their unique learning styles and abilities
• Demonstrate creativity and enthusiasm in the delivery and implementation of Program lessons
• Reliable and flexible
• Work well in a team environment
• Bilingual is a plus
• Must be 18 years or older

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods
• Be able to work in an environment with moderate to loud noise

Pay Rate: $16-20/hour; Part-time position; max. 20 hours per week

To apply for this position, please fill out the online form here.

Elementary Science Lab Facilitator: 

The Education Department is seeking a qualified, enthusiastic Elementary Science Lab Facilitator.  This position will support the Education Department and the Discovery Lab on Wheels Program with targeted assignments designated by FWMSH Outreach.   

Job Summary: 

The Elementary Science Lab Facilitator’s role is to provide inquiry-based, hands-on activities to inspire interactive learning and discovery.  This role is targeted for specific opportunities deemed critical for the quality of interaction within Discovery Lab on Wheels programming.  These programs will be implemented onsite at the Fort Worth Museum of Science and History and at various sites throughout the Dallas/Fort Worth metroplex. Duties will include learning program content, collaborating with FWMSH Education staff on programs, delivering quality instruction, and being an ambassador of the Museum. This person must have strengths in organization, communication skills, and the delivery of age-appropriate interactive lessons in informal education settings. This person must work well in a team atmosphere. 

Basic Function and Responsibilities: 

• Reliably deliver programs to varied assigned audiences.
• Facilitate participant’s interaction with engaging lessons and program fidelity.
• Communicate with Outreach Staff on program materials, post-program reports, and lesson curriculum.
• Effectively communicate with site personnel as needed to facilitate off-site programming.
• Display professionalism in classroom and transition settings with both adults and children.
• Drive to various off-site locations as assigned in the Dallas Fort Worth area.
• Transport, load and unload materials at Museum and offsite locations.
• Conduct activities assigned by the FWMSH Outreach.
• Effectively communicate with site personnel as needed to facilitate off-site programming.
• Display professionalism in classroom and transition settings with both adults and children.
• Drive to various off-site locations as assigned in the Dallas/Fort Worth metroplex.
• Transport, load and unload materials at Museum and offsite locations
• Conduct activities assigned by the FWMSH Outreach.

Qualifications:

• Education classroom experience within the elementary age groups
• Respect for all children celebrating their unique learning styles and abilities
• Skilled facilitator who can ignite curiosity guiding students towards independent exploration
• Age-appropriate classroom skills with strengths differentiation and redirection
• Demonstrate creativity and enthusiasm in the delivery and implementation of Program lessons
• Reliable and flexible
• Work well in a team environment
• Teaching certificate preferred; bachelor's in education or related field preferred
• Must be 18 years or older.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Be able to lift a minimum of 20 pounds
• Be able to stand and/or walk for prolonged periods
• Be able to work in an environment with moderate to loud noise

Pay Rate: $18-20/hour; part-time position; max. 20 hours per week  

To apply for this position, please fill out the online form here.

Development Director

This position plans and participates in the development and implementation of ongoing fund-raising strategies designed to raise contributed income for annual operations and campaign funding for the institution. The position is responsible for securing gifts from individuals and foundations.  This position works closely with colleagues in the Development Department responsible for corporate giving and the administrative functions of fundraising, as well as with the Museum’s senior team and program staff.

Job duties include:

• Developing pipelines of top businesses and individual donors to ensure revenue generation through sponsorship.
• Conducting sales calls to generate new business and manage existing corporate sponsors and individual donors.
• Developing and monitoring an annual working plan with dollar recruitment goals, budget, and timelines for the events. Develop contingency plans as needed to successfully meet fundraising goals.
• In collaboration with development staff, Museum donors, and special events designed to cultivate and steward donors as well as its annual large fundraiser which includes attendees from his/her assigned portfolio and other Museum guests, donors or prospects.
• Expanding our reach into the philanthropic community of individuals to raise funds and awareness.
• Take responsibility for other development-related projects as assigned by the position’s supervisor

Required Skills:

• Bachelor’s degree from an accredited university preferred. College coursework combined with related experience may be substituted for a degree.
• Must have at least 2 years of experience in fundraising, outside sales or in a non-profit organization in a similar capacity. This experience may also count towards satisfying this position’s educational requirement.
• Ability to accomplish results through strong volunteer recruitment and management, proven track record in meeting sales/fundraising goals.
• Organization, communication, negotiation, and interpersonal skills are a must.
• Understanding the Fort Worth social and philanthropic communities helpful
• Demonstrated skills in written and oral communication.
• A positive, achievement-oriented attitude and proactive work ethic
• Ability to work outside standard hours as needed including occasional evenings and weekends.
• Candidates must be results driven with the ability to multi-task and must also be willing and able to travel (no overnight) within Fort Worth up to 75% of the time.
• Must have the ability to lift at least 20 lbs. from the ground to waist level with or without reasonable accommodation.
• Must have at least basic knowledge and skill with Microsoft Office used for word processing, email, presentations, and spreadsheets.
• Knowledge of Tessitura a plus.

To apply for this position, please fill out the online form here.